Member Price – £150 + VAT
Non-member Price – £195 + VAT

Duration – 1 Day

Embark on a comprehensive journey to understand ISO and establish a robust quality management system.

This course will equip you with the essential knowledge to navigate the principles of ISO, roles, and responsibilities, seamlessly integrating them into your business operations. From grasping the purpose of a quality management system to understanding risk-based thinking and organisational structures, you’ll gain insights crucial for effective quality control.

Explore the significance of key performance indicators (KPIs) and smart objectives in driving success and maintaining control. Learn the PDCA (Plan-Do-Check-Act) cycle and its seamless integration into your organisation. Uncover the nuances of quality control and quality assurance, and discover practical approaches to applying quality improvements. Elevate your understanding of enterprise risk register (ERR) and position your business for a new standard of quality excellence.

Learning Outcomes

• What is ISO?
• Understand the basics of ISO, Roles, and Responsibilities and how to embed this within your business.
• Understand the purpose of a Quality Management System.
• PDCA Plan and how to embed this within the organisation.
• ERR – Enterprise Risk Register
• KPI’s and how they contribute to control and success.
• Understand Risk Based Thinking.
• Understand what is meant by Quality Control and Quality Assurance
• How to apply Quality improvements
• Understand Organisational Structure