Member price – £1595.00 + VAT
Non-member price – £1795.00 + VAT

Duration – 6 Days

Programme Aims

To provide leaders and managers with a comprehensive development programme that is designed to build their confidence and capability in the leadership role.

Structure

The programme consists of 4 subject modules that are each accredited to the ILM level 3 standards, these are usually delivered 1 day per month over a 6-month period, but this is flexible and can be adapted to meet the needs of the client.

The programme is highly interactive and provides delegates with the opportunity to reflect of their current working practices and develop new strategies to improve performance.

The workshop modules run from 9.30 – 4.00 with breaks.

A formal induction process will take place on day 1 of the programme to provide participants with the information required prior to embarking on an accredited development programme with the ILM. The registration and assessment process will be fully explained at this time.

Programme Content

Course Content:

• Planning Change in the Workplace
• Managing Discipline
• Employment Tribunal Visit (field trip)
• Managing Customer Service
• Developing Yourself and Others
• Managing Conflict in the Workplace & Managing Stress in the Workplace
• Solving Problems & Making Decisions
• Recruiting/Selecting and Inducting New Staff in the Workplace

Who is this qualification for?

This qualification is ideal if you are have management responsibilities but no formal training, and are serious about developing your abilities. It’s particularly suited to practising team leaders seeking to move up to the next level of management, and managers who need to lead people through organisational change, budget cuts or other pressures.

Benefits

The programme has two primary objectives:

• To assist participants in gaining the knowledge required by a manager
• To develop management skills

Results for you

• Gain a range of key management skills
• Put new skills into practice in your own role
• Build your leadership capabilities
• Motivate and engage teams, manage relationships confidently
• Develop your leadership skills using your own knowledge, values and motivations.

Impact for Your Employer

• Effective and confident first-line managers
• Better relationships and communication in teams
• Measurable results: workplace-based assessment ensures new skills are effectively transferred to your business
• A broad range of optional units – qualification can be tailored to your organisation’s learning and development needs.

Assessment

There are no exams and successful completion of the programme is based on one work-based assignment. The assignment is designed to link strongly with work-based issues, so that both the learner and the employer benefit from the work competed.

Each learner will receive support at the beginning of each module; this takes the form of a workshop each month. Students and the course tutor will agree workshop dates during induction.

Tutorial support is also available throughout the programme.

How Long Will It Take?

The programme is estimated to take approximately 6 – 8 months to complete, however if students wish to fast track or extend the period of study this can be discussed with the course tutor who will be happy to explain the options available.